FAQ/Troubleshooting
The pricing schedule per printer is as follows: <26 26-50 51-100 100+ $47/mo $45/mo $43/mo $40/mo
Tue, Oct 6, 2020 at 12:45 AM
The printer itself comes free with the wireless service. the wireless service is $47/month and can decrease as you add more printers to your account. Ther...
Tue, Oct 6, 2020 at 12:46 AM
Reason: The battery is too low for the printer to operate. Solution: Connect the printer to the power adapter and plug it into an electrical plug and l...
Mon, Oct 19, 2020 at 11:18 PM
Reason: The battery or the charger is bad. Solution: Contact your account representative or open a support ticket for additional assistance and trouble...
Mon, Oct 19, 2020 at 11:26 PM
Reason: The printer is in a cellular signal blind area/spot. For example, the printer is in a basement or next to a tall building blocking the cellular sign...
Mon, Oct 19, 2020 at 11:20 PM
Solution: The paper must be thermal paper designed for printer devices. Below are the specs: Width: 2 1/4" (57mm) Length: 50' (15.3m) Core: 1...
Mon, Oct 19, 2020 at 11:22 PM
Solution: Thermal printer paper can be purchased at your local office supply store or online at Staples.com or Amazon.com
Mon, Oct 19, 2020 at 11:22 PM
Yes, however; it is recommended that you regularly charge the device with the power adapter and/or keep plugged up near a power source so that the battery c...
Mon, Oct 19, 2020 at 11:23 PM
Follow these steps if your Cartbridge connection isn't syncing properly: Delete the connection having the issue Delete the products from your Bosscar...
Wed, Oct 28, 2020 at 6:15 PM